Remarks from a Leadership Thought Leader


Tommy Moore shares some key thoughts on organizational leadership that he learned from Ken Blanchard, co-founder of Lead Like Jesus.

While in Charlotte, North Carolina recently, Phyllis Hendry (president/CEO of Lead Like Jesus) and I had the incredible blessing of hearing Ken Blanchard, Lead Like Jesus co-founder, speak twice on the same day. We also attended a small private lunch for Ken where he spoke again.

Listening to Ken speak three times in one day gave us a real window into one of the great thought leaders of our day. While he said many meaningful things, what impacted me most were his thoughts about organizational leadership.

Basically, Ken said that it’s not complicated: beliefs inform behavior, which drives results. Pretty straightforward!

He broke it down a little more by saying that beliefs are comprised of three elements:

  • Vision—a compelling picture of our future

  • Mission—our why; why do what we do and what difference it will make

  • Values—what guides us and what gives evidence to that which is our highest importance

Behaviors flow from our beliefs. Specifically, our values inform our decision-making process, which in turn is demonstrated by our behavior (what we do). Ken shared the five core values of Disney, taken from their 1955 handbook:

  1. No cynicism allowed

  2. Fanatical attention to consistency and detail

  3. Continuous progress via creativity, dreams, and imagination

  4. Fanatical control and preservation of Disney’s “magic” image

  5. “To bring happiness to millions” and to celebrate, nurture, and promulgate “wholesome American values”

Walt Disney’s mission: “We are in the happiness business. We will know we are successful when people leave with the same smile they arrived with.” If you have ever been to a Disney theme park, you have experienced the congruence of these statements.

Ken pointed out to the audience how important it is to remember the phrase “We will know we are successful when…” It’s a great guide for behavior.

For me, coming from an entrepreneurial and strategic planning background, it all culminates with results. There is a famous Japanese proverb that I’m recording here as I first learned it:

“Vision without action is daydreaming. Action without vision is chaos. Vision with action can change the world.”

Ken said that his company, the Ken Blanchard Companies, did some research on the value and importance of operational and strategic planning. To those who are involved in implementation, a solid operational plan represents 85 percent of the importance of having a plan. This isn’t meant to minimize the importance of strategic planning, but it raises the importance of an operational plan to go with it.

I challenge you to consider clarifying with your stakeholders your beliefs, behaviors, and results for maximum impact.

Written by Tommy Moore

Please register for a free account to view this content

We hope you have enjoyed the 10 discipleship resources you have read in the last 30 days.
You have exceeded your 10 piece content limit.
Create a free account today to keep fueling your spiritual journey!

Already a member? Login to iDisciple

Five Examples of Leading Outside the Norm
Ron Edmondson
7 Ways To Create A Culture of Loyalty
Derwin L. Gray
Decision Making: From Referee to CEO
Dr. Mark Rutland
Leaders Fare Better by Thinking Together
John C. Maxwell
10 Common Complaints About Leaders
Ron Edmondson
Follow Us

Want to access more exclusive iDisciple content?

Upgrade to a Giving Membership today!

Already a member? Login to iDisciple