Know Your Team
After a team is recruited, spend time learning about them as individuals. Specifically, look at these four A's:
Attitudes. This is who they are. Discover who they are by understanding their attitudes toward their jobs and the people around them.
Affinities. What do they like? Who do they like? Some team members may have an affinity for a previous leader. Knowing those alliances are still there can help current leaders to make a smooth transition.
Anxieties. What causes them stress? Who causes them stress? If a particular executive creates stress among employees, running interference can enable them to concentrate on their jobs. If a monthly report keeps them up at night, changing it to a quarterly report could make them more efficient.
Animosities. What is it and who is it they don't like? Maybe a predecessor eliminated hour-long lunches in favor of leaving early; but if employees hate the new policy because the lunch hour is when they typically ran personal errands, a simple change could make them happier. Understanding their animosity allows us to make changes.
Leaders can only react to information if first they know about it. So take time to get to know your players.
(Taken in part from: What's Shakin' Your Ladder? by Dr. Sam Chand)
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